Returned all RCN equipment and cancelled service same day to the drop off station at Woodside Ave, Long Island City, NY They gave me a receipt dated Nov7. However, they recorded my cancellation to Nov 15. I spoke to a representative and she claims to have resolved the problem. She gave me the last ...
RCN sold me television service, which included several movie channels. I agreed to a 12-month contract under the pretense that the price would not change during that time. I specifically asked them whether the price would change, or whether the contract included any type of promotion that would ...
I ordered RCN internet five months ago and everything was working fine until two week ago. It was down for one weekend and then it is occasionally down for night (I am not at home during the day time though). Even when it is working, the speed is slow (~800K out of claimed 1.5M) and doesn’t support ...
I've tried calling them more than 5 times to change my service plan and each time, I have been placed on hold for more than 40 minutes...! I'm on hold again right now and I feel as if this may be fruitless. I am thinking of changing servers. ...
See the whole history of the account. Restore my 200 MB of carefully saved email that you have made unaccessible by incompetently and errantly disconnecting my account!!! ...
Beware - Don't do it! They have just errantly cut me off from multiple years worth of my stored emails and have no apparent comprehension of the problem and apparently no willingness to try to correct it. Their customer service reps, clearly in Southeast Asia, want to be helpful but are horribly ...