Returned all RCN equipment and cancelled service same day to the drop off station at Woodside Ave, Long Island City, NY They gave me a receipt dated Nov7. However, they recorded my cancellation to Nov 15. I spoke to a representative and she claims to have resolved the problem. She gave me the last ...
RCN sold me television service, which included several movie channels. I agreed to a 12-month contract under the pretense that the price would not change during that time. I specifically asked them whether the price would change, or whether the contract included any type of promotion that would ...
RCN provides company and residential clients a plus for mentioning another company or residential client who signals on with RCN for support. I'd both a residential recommendation along with a company one. I spent weeks attempting to pursue along my reward credit for that residential ...
I required a phone point on July 24th nevertheless the point was never mounted in my own home, nevertheless, RCN began getting my charge card instantly. When I called tech-support to obtain my point mounted, however they didn't reply my calls, and after being on-hold for a lot more than an hour or ...
I ordered RCN internet five months ago and everything was working fine until two week ago. It was down for one weekend and then it is occasionally down for night (I am not at home during the day time though). Even when it is working, the speed is slow (~800K out of claimed 1.5M) and doesn’t support ...
I've tried calling them more than 5 times to change my service plan and each time, I have been placed on hold for more than 40 minutes...! I'm on hold again right now and I feel as if this may be fruitless. I am thinking of changing servers. ...