I purchased a leather sofa chair and ottoman from RC Willey and within a month of the warranty expiring my couch started to peel. I contacted RC Willey then and was told there is nothing we can do your warranty expired. I said yes about 28 days ago so you are not going to stand behind your products ...
I bought a coffee table from this store in the show room in henderson, NV. The salesperson told me it was in stock just to get the sale. I then paid and when I was suppose to get the delivery they told me it was on back order for a few more weeks. I then called and the sales guy said he would take ...
Leather sofa and recliner purchased 6 months ago. Leather is breaking down in areas where family sits. RC Willey customer service refuses to resolve problem claiming issue not covered and also alleges that dogs caused problem. I have had to call them numerous times because they fail to respond.in ...
We bought a fridge at RC Willey - delivered damaged, had to miss two days of work for delivery & 2nd delivery. Bought 2 mattress sets & a bedset. Headboard was damaged - missed 2 days of work again for 1st & 2nd delivery. Plus the footboard was loose. When good headboard was delivered, ...
I purchased a twin sleeper sofa (product number 3236455) for $2,000.01. I paid an additional $49.99 for their 7 year fabric protection cover. Prior to purchasing the fabric protector the sales lady specifically assured my wife and I that all stains were covered. Within a month of purchase we spilt ...
Do NOT allow RC Willey to suggest using their "preferred" cooktop and appliance intstallers, Certified Installers. They are not capable of any such task. Find your own installer that knows if the range is 110 or 220 volts (Certified Installs didn't have a clue; they were asking me!) ...