On August 10 I ordered a bedroom set that included 8 pieces and paid on the spot more than $7100. As the sales clerk checked on availability, she pointed to the inventory screen and said they would be two items they'd have special order (headboard and media cabinet). She stated the other items were ...
I was a first time customer purchasing two sets of furniture totaling close to $1500. Both sets came with defects. The second delivery was to fix one of the sets. The third delivery brought another defective set. They did not honor the 14 days warranty by saying if there are any other damages, we ...
We purchased a bed from one of the showrooms. We waited almost 3 weeks for all the bed parts to be available for delivery. Later when the bed was delivered, it had only the head board and the foot rest. The sales representative was supposed to inform if the bed parts where not available by end of ...
Over the past 5 years we have purchased carpet, couch and love seat, and 3 top appliances from RC Willey s. It has been now 10 days and our 1 year old, stainless steel, french door, Whirlpool, $1200 dollar fridge is faulty... The repair service had to factory order a "heater" which takes ...
Our lazy boy chair which we picked up will call had a busted foot rest mechanism and the plastic foot at the right rear of the chair was missing and a large chunk of wood broken off. I should have inspected the chair before accepting it at their large Salt Lake warehouse. When I got the box home ...
I went to RC Willey on a Wednesday looking for a living room set, television, patio furniture, refrigerator, and stove. I dealt with two very friendly salesmen that did not pressure me at all. We picked out everything, but I was torn between two sofas, one costing $800 and the other costing $2,400, ...