We purchased a Samsung LCD T.V. 9/27. On January 7th, it started turning itself on and off. I called RC Willey and they had a repair man out the next day. He said he would have to order a part. After waiting 10 days I called to find out why nothing was happening. Long story short, the part came in ...
I called to order two chairs. I spoke with Russell McKay, a salesperson, who told me that it would be just over a week before they were available for pickup. I called back two days later, 11/5, and paid $60 to process my special order. I then called back on 11/10 to check the status of my special ...
I originally made a deposit for a purchase of over $8,700 worth of beds, dressers, and a flat screen televison from RC Willey, and was told by the salesman to come into the store 4 - 5 days before I wanted delivery to pay the balance. I came in 7 days prior to the time I needed delivery of the beds ...
I have done business with RC Willey store at 21st South in SLC for several years now, making several major furniture purchases with them. I was willing to overlook problems with the first couple of purchased itmes items not being delivered when promised and so on, but the last straw was on Saturday ...
I visited RC Willey, Orem, UT store to buy a HD TV on the Presidents Day. RC Willey had a special Presidents Day sale going on that day. I liked a Toshiba Regza brand and decided to buy. I also ordered a TV Stand. Later I was told by Travis, the Sales Agent that the TV that I liked is on back ...
I purchased several pieces of furniture at RC Willey in Reno, NV and decided to take advantage of their 6 month no interest payment plan option. The statements that I recieved in the mail never mentioned anything about back interest that would be owed if I didn't pay the full amount at the end of ...