Back in December I was offered a Visa gift card in the amount of $100.00 by a Qwest rep, I signed up for faster internet service and got a new modem, the card was supposed to arrive in 4-6 weeks. I have heard every stupid excuse! The last time they told that the cards are mailed every Monday and ...
I switched to Qwest from my local Cable company. I was quoted 29.95 for internet and Basic home phone service. I received my first bill and am being billed at $70.00 taxes for the service. I have a screen shot and an email from qwest saying it would be $29.95 and they refuse to honor it and say the ...
I had been a Cox Communication customer for years with very little problems. I received a call from Qwest on November 10 offering a $200 Visa gift card if I would switch all of my services (internet, local and long distance home phone, Direct TV) to Qwest. It sounded like a decent deal and since I ...
I have been a loyal Qwest customer for 15 years. I signed up for a 2 year agreement with Qwest for Direct TV. I scheduled an installation window which was 4 hours. I took a half day off work for this installation, and when no one showed up, I called. Due to an error on their end, my appointment was ...
A door to door Qwest rep came to my home and I was promised a $150.00 Visa debit card as a gift for signing up for their service on 2/9. I was told I would receive it in about 4 weeks. After not receiving the gift card on 3/29, I called Qwest to inquire about the status. I was told by the phone ...
I visit to the Qwest store 2 weeks ago and no follow up from the rep. An hour on the phone last Wednesday and thought things were being taken care of. Today waited all day for an installer and he no showed. Two hour with Qwest in India and finally got an American Supervisor who hung up on me. Long ...