To Whom it may concern: We have suffered with terrible internet service since about December. We have spent hours on multiple days with technicians, sent several emails, and made several requests for help, but to no avail. We have tried everything Qwest technicians have suggested and were finally ...
I can't believe they can get away with this! In December I switched over to 5.0 mps from 1.5 mph high speed internet service through Qwest. On the date they gave me when it was to switch over my service went form normal to so slow I couldn't even open email. I started calling right away for ...
Unreal Ripoff. I signed my 67 year old mother up for Qwest's Price for Life DSL package back in 2008. The following year, 12 months later, Qwest 'expired' her for life program and started to charge MORE. Out of the blue... Without EVER even contacting her... Just snuck it into her bill... I guess ...
I have had nothing but troble with Qwest. They dropped my long distance with out notice and when I call I was told I never had it with them. Even thoe I was told I had it as part of a 36 month contract. When I tried to drop them they wanted $300.00 a line or for me to pay back the discount I got ...
I am still on hold after numerous attempts of trying to get a $5 per month charged removed after we purchased our internet modem about two years ago and they continue to charge us the rental fee. Last October I spent hours on the phone with them to only receive 3 months credited back. The charge is ...
Qwest over charge me $250.00 for 3 modem. I order 1 modem than cancel because was moving so mailed modem back to Qwest they said will credit you back your money which never ever credit money back. I found out only moving up second floor from 1st floor same building so set up Qwest again because ...