First, I co-signed for a cell phone for my friend thru this company. To begin with she was the main person on the account but everytime she called they wouldn't give her any information. Then I called them THREE times and gave them the correct authorization (that they require) to allow her to ...
How much do you think a one minute phone call to the US, billed to an American Express card, from a "pay phone" in the Mexico City airport is going to cost? You can guess it won't be cheap, but that's OK, the convenience is worth something. $5? $10 $20? No, how about $39.85. Yes, that's ...
Trust me on this, use tomato cans and string before using Qwest. The letter I sent them is pretty self-explanatory: I would like to share my experience of dealing with your company since I initiated service with you, approximately 3-4 months ago. When I first called for service, the Qwest ...
I have been battling with Qwest for about 18 months. In June I paid the phone bill at an electronic payment center. I paid in cash and got a receipt. The next month the bill didn't reflect a payment. I paid what I owed. This continued until late November, then the phone was shut off for ...
A couple of months ago the long distance portion of my local Pacific Bell phone bill contained a new name: Qwest Communications. I very seldom use my landline for long distance, since it is free on my cell phone, and the amount of the bill was small, so like a dummy, I ignored it. So after a couple ...
I made a request with Qwest Communications to both consolidate my bills, and add their DSL service to one of my lines. Unfortunately, they consolidated my bills, but added DSL to at least 2 of my lines. It is not clear from the bill that they added DSL to 2 lines, and I would not have an interest ...