I recently called Qwest about an unapproved charge on my bill. Turned it it was one of those scamming companies, Enhanced Telecommunications Services (ESBI) that had found a way to sneak $14.98 onto my monthly phone bill (be sure to check your phone bill carefully each month) for about 5 months. ...
I received my November Qwest bill, having been with them since 2004 we were paying 89.99 for 1200 shared family minutes on our 2 phones. They got us to renew our contract for another 2 years around June/ July telling me that we were renewing early so in actuality it would be up in 1 1/2 years, and ...
My family entered into a new cell phone contract with Qwest, in their "bundle" scam, last May. By October, three of the phones were broken; one keeps dropping calls, one has very bad audio reception and a third has buttons literally falling off of it. When my daughter went to the kiosk, ...
I called Qwest in December to transfer my internet and cable service to my new house. The person that set-up my bundle gave me a rate of 72.00 for both services, and offered to waive my activation fee, because I was only transferring across town. I received my first bill for 361.72. It included ...
We've had bundled services through Qwest (DSL, DIRECTV, and recently Verizon), and until we moved into our new apartment about 45 days ago, we hadn't had too many problems. However, once we decided to cancel our Qwest service over a month ago, we've had nothing but headache after headache trying to ...
We requested to have Qwest come out to install a telephone line and the day before they came, had to cancel our request. The next day the service technician comes out and we explain that we have cancelled the request and he leaves. This was 3 months ago. The first time we called Qwest, they said ...