My family entered into a new cell phone contract with Qwest, in their "bundle" scam, last May.By October, three of the phones were broken; one keeps dropping calls, one has very bad audio reception and a third has buttons literally falling off of it. When my daughter went to the kiosk, ...
I called Qwest in December to transfer my internet and cable service to my new house. The person that set-up my bundle gave me a rate of 72.00 for both services, and offered to waive my activation fee, because I was only transfering across town. I recieved my first bill for 361.72. It included ...
We've had bundled services through Qwest (DSL, DIRECTV, and recently Verizon), and until we moved into our new apartment about 45 days ago, we hadn't had too many problems. However, once we decided to cancel our Qwest service over a month ago, we've had nothing but headache after headache trying to ...
We requested to have Qwest come out to install a telephone line and the day before they came, had to cancel our request. The next day the service technician comes out and we explain that we have cancelled the request and he leaves. This was 3 months ago. The first time we called Qwest, they said ...
I have been a Quest customer for over 10 yrs. With 1 phone line and internet service at my home. I've had a bundle savings package with unlimited long distance included and their price for life gaurentee on my broadband service. When I needed to add another phone line and internet service, I made 2 ...
AVOID Qwest. Their customer support is terrible as well as their billing division is just a headache. This past year they delivered me to IM Options (collection organization-another terrible organization) and mentioned it had been in mistake, they designed to send another person. This time around I ...