They added DSL services to my billing with no request by any individual in my residence, it is my understanding that my local phone line will not support DSL service and I dont even have a DSL modem, which I have already called and explained to the company. They had assured me that it would be ...
I had several calls with Qwest Salespeople and none of them disclosed all fees involved in setting up 6 lines for our business. After receiving our first bill for over $1000 I talked with several Qwest representives and they escalated my concern to a manager that told me the same thing. Her name ...
In June of my mother-in-law gave us a letter sent to her address with my husbands name on it. He has never lived at that address. Inside was a bill from a collection agency, First Revenue Assurance, stating that he owed Qwest $71.87. We tried to contact First Revenue Assurance to clear this matter ...
Last year when the renewal was forced I said I would do one more year, but I must have a reminder to decide for the next renewal. When my bill arrive on the 30th of July it included the plan fee again, I called to say no and was informed that I must pay the $66.47 fee plus taxes on it even though I ...
To whom this may concern. In oct. I had gotten a new qwest residential line and everything was going fine until some girl called about the custom choice package. I joined and was billed rediculous amounts of money. I paid everything and kept it current then i called to let my home # go after i ...
After successfully dumping Qwest home service (for just cell service) because of a massive nightmare of past problems, my employer asked me to re-connect the service (at his cost) so I could do business by phone. I had to give Qwest one more try, so would they as the "New Spirit of ...