We were looking for an internet service through Qwest Communications and were signed up for a 2 year contract through a third party. We dont even know that that meant. We did not sign any contracts for this service. Qwest service was piss poor and very hard to deal with in their customer service ...
The number of problems I have had with Qwest over the years is nearly infinite, but since they have a near monopoly over land phone service you have to live with it. My lastest brush with Qwest incompetence, however, has finally pushed me over the edge. I moved and had phone service disconnected on ...
My business signed up for several phone lines, internet service, and a fax line. The sales rep told us that: We would pay a flat fee each month for unlimited usage We could cancel at any time and only pay for the months we used the service We would NOT be locked into a one-year agreement or pay an ...
In August I called Qwest (my longtime telephone company, but soon never to be again) and spoke to a representative regarding a matter on my home telephone service. When that was finished I was then given a sales pitch for Qwest DSL, and told by the representative that "if I signed up now I ...
My cell phone did not work in the area of west va. I was in - needed to make an emergency call from hotel. I followeed their procedures on the phone (automated). They claimed they would give me a rate schedule. Once they had my card no. The call was connected but a rate schedule was never offered. ...
On June 20 I contacted Qwest communications to obtain services for telephone and DSL internet. At the end of the call I asked the rep., who I thought was very helpfull, how much the bill was going to be when I got it. He was reluctent but explained the bill was going to be for 2 months and would be ...