There is no correlation between the customer and the company. Not once has Planet Fitness sent me an email, a phone call or a notice in the snail mail about the status of my membership. There is no invoice or statement. However, they want to charge me for a membership for their services that I do ...
They promised to transfer their members location, yet they took away the good quality machines and brough new ones that completely suck, they totally ruined our workouts and i even see my body results going away. These are the worst machines ever and they are such liars and manipulators, they ...
I have been a member for two weeks I attend the alameda/Jefferson location because of some of the services offered I like to use there. I have encountered on the second time I attended the facility by the employee that checked me in (in the early AM) that I have a flag on my account and I NEED to ...
I'd surgery in April and posted a physicians notice towards the employee at World Exercise in Warren, MI and required my account be frozen. I had been simply authorized to return to complete responsibilities in September and returned towards the gym to unfreeze my bill. They explained that I owed ...
I went to the gym today like I do most days, and I ALWAYS have a workout buddy. I am a certified personal trainer and nutritionist, but do not do it for a living, it's just something I do in my spare time. Well, I went to the gym with my mom, which was the first time she's ever been to a gym, and I ...
I recently was put in an air cast for a broken sesamoid in my right foot. I temporarily moved back with my parents so they could assist me in the recovery considering I cannot drive. I called Planet Fitness in Des Plaines, IL on Golf Rd. To let them know on 9/7 and I spoke to Amanda. She said my ...