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Planet Fitness
Found 145 reviews / complaints
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Planet Fitness
Putting account on freeze

I recently was put in an air cast for a broken sesamoid in my right foot. I temporarily moved back with my parents so they could assist me in the recovery considering I cannot drive. I called Planet Fitness in Des Plaines, IL on Golf Rd. To let them know on 9/7 and I spoke to Amanda. She said my ...

Planet Fitness
To many young people

I understand that this gym is judgement free but I feel they are letting anyone and everyone to join! The young people gather around and think it is social hour dont wipe off there machines when done that is very upsetting some of us are there to get healthy not play time!!! Kids under 10 should ...

Planet Fitness
Fraudulent Billing

Planet fitness has been fraudulently biling me for seval years on a credit card that I didn't use vey much so I didn't notice the extra charges. I talked to Capitol One and they suggested that I cancel the credit card and that way I could absolutely stop the billing. I am a chronic pain patient who ...

Planet Fitness
Efund request

I opened a membership about 6 months ago and after about two week i 19.99 was taken out of my account and i call ed to complain and i was in formed that every 10th day of the month i would be billed. I told the lady that i wanted to cancel my membership and when we hung up the phone i thought it ...

Planet Fitness
Beware of Planet Fitness

Over a year ago I joined Planet Fitness in Danvers, MA. As a 56 year old woman I was not familiar with the ins and outs of gyms. A trainer took me under his wing and talked me into hiring him as a personal trainer for a fee. On my first training session he told me to go warm up on the treadmill at ...


Planet Fitness
Thieves!

I became disabled during use of equipment at Planet Fitness. I cancelled my contract when my doctor told me I needed major back surgery. This was in 2010. The girl at the counter explained that I "may be billed one more time before cancellation goes through". Of course I was billed again. ...