I complained to the desk and was told that they get lot's of such complaints - and that they are *required* to set that volume. I was told to register my complaint on line - there is no complaint feature at the Planet Fitness site... ...
Getting tired of constantly seeing members not follow the simple rule of wiping down the station when the are finished with a set. Staff stand behind the counter, never observing that this rule is not being followed, or observing the violation and doing nothing about it. Why are they hesitant to ...
I was given information conflicting information about a Black Card membership offer at a new Planet Fitness. Before signing up, I was told that black card members are allowed to visit any Planet fitness, bring a guest anytime (no limits), black card members and guest can use the gym and the ...
I joined planet fitness a few months back and thought it was a nice atmosphere, but some of your staff is not knowledgable on some equipment, including red light therapy. Very unprofessional, I have needed help and your staff was on the phone with some friends of theirs instead of helping. Where is ...
Planet Fitness has been double charging my account for months. The manager at the location at 1960 @ I-45 in Houston in unprofessional, rude and unhelpful. She does not return phone calls, takes no responsibility for the actions of her staff and ignores the bank statements that I bring in showing ...
Poor management. Judgement free... Yeah right, they judge more than any other gym you will ever set foot in. You might feel more comfortable there because there are other people who are just starting out and aren't supermodels, but this place will find something to judge you for, whether it's a ...