On 11/08 I ordered the old Brooklyn Lantern. I did it by check by phone. I called back 2 days later to see what my total was. It was supposed to be $25.98 They charged me $32.98 they told me they would fix it and only charge my account $25.98. It would only take from the account when ready to ship. ...
Lies, Deceptive Advertising both on-line AND on TV, Lying telephone representatives. I did not even COMPLETE my on-line order, and somehow the company pushed it through. I called them WITHIN ONE MINUTE to make sure and told the rep "I DO NOT WANT THE LANTERNS, CANCEL THE ORDER YOU MAGICALLY ...
We have seen the ad on TV for the Olde Brooklyn Lanter buy one for $12.99 and the second for the cost of the shipping ($6.99). I went online and placed an order and ended up with 3 lanterns 2 @ $22.98 each and 1 at 19.98. I contacted the customer service rep and she offered to place the order as ...
I called the number in the TV ad 800-955-8223. Pressed 0 to speak to the customer service agent. She came on and I asked her if it was 2 Lanterns for $12.99. She said "NO", its 1 Lantern for $12.99 the 2nd at $9.99 $6.95 for shipping and handling. I said that she totally contradicted the ...
The add said buy one at 12.99 get a second one free, ask about free shipping I ordered the lanterns and I received 3 of them, but I was charged 22.98 for one of them and 19.98 each for the other 2. Shipping was free but I had to pay 62.94 for 3. This is false advertisement and a scam to get more ...
Called the 800 number that was advertised in their TV ad. The TV ad stated "Buy 1 Old Brooklyn Lantern for $12.99, but wait you get a 2nd for free and ask us about free shipping." I went and read about complaints here, before I called! An automated answer came on, it never stated that you ...