We moved into our house in 2007. I was game-fully employed and ended up being laid off. During that time Citi sold our mortgage to Nationstar (which is wrong but legal) right after the big bailout. We had fallen behind a lot but like many others reached out to Nationstar for assistance. The amount ...
I thought that Modifications were put in place to assist the consumer. I have been in the process of a modification for close to 3 years now. The first company denied and then later approved my modification only to not "Book It." My loan was later sold to NationStar Mortgage who proceeded ...
Worst customer service of any mortgage company. Loans can not be paid online or by phone without a fee. Phone system is set up so that it is nearly impossible to get a person on the phone. Customer service is highly incompetent and rude. I did not choose this company, I was transferred. Now i am ...
Our mortgage company sold our mortgage this past summer to Nationstar. We have an escrow account and the December Taxes were due. My husband receives a $300 veterans credit and that was taken off the bill by our Town and the 3rd party company that Nationstar uses subtracted the $300 again from the ...
Without notification NationStar Mortgage decided to place an escrow account on my account. Now I'm paying both escrow and Insurance/property Tax. After repeated efforts to have it removed it still remains. They have recieved verbal and written signed request to have the escrow account disassembled. ...
I originally had my mortgage thru GMAC and then it was sold to Nationstar. I had no control over this action. This has got to be the worst mortgage company on planet earth. They have no desire to work with a person to keep their home, I work construction and have applied for a modification numerous ...