Generally I have good experiences with Monro, I trust them and I am usually in and out with what I needed done completed. All except for the recent time that I went into a location in Rochester, NY. I made an early appointment @ 9AM, dropped off the car, and did not receive on status update on my ...
I took a cat-back exhaust system to them to get installed because I couldn't get 3 bolts out. They put a torch to them and hammered the bolts out causing my 1st o2 sensor to break. They sent me away with a check engine light and said it was because of the new exhaust. I later found out the o2 ...
I took my sons car for a trouble light and was told the catalytic converter needed to be replaced. Paid $1056.2weeks later my son takes the car to our local mechanic and says the repairs should not have been more than $600 some work was done poorly and they should have not done the work but ...
Im sick of this place, why make an appointment if your gonna sit here for 3 hours for a 15 minute fix? Very irritating service. Shouldn't have confirmed appt for specific date if your busy & booked that day. Never coming back ever again. Second time this happened. Unless you have a ride home i ...
I drove my car to Monoro for a routine oil change prior to going out of town. I paid for my service and proceeded to my car. Once I started my car, I noticed a little vibration. I proceeded to pull off of the premises. I had not driven a mile and my car started smoking and then completely cut off. ...
Stay away from Monro Muffler in Cary Nc on Chatham St. I took my car there for an oil change and before I could get to the waitng room, they said my car was ready and they had rotated my tires (IMPOSSIBLE) I caught them in 2 lies in less than 10 min. Tires was never rotated and to this day I dont ...