I fell into the same trap as alot of other people. Monitronics contract will auto renew at the end of its term, with no communications to the costumer that this will happen. I tried to end my contract two weeks prior to the end of its term. I was told I missed the deadline by two weeks (30 day ...
Jerks, After 4 1/2 years of service I cancel my service and I find out that Monitronics will only cancel if I pay another 6 months fees (with no alarm} because I didnt cancel within 30 days of my starting month, then I pay the money to keep my credit good and they promptly start billing me again ...
I am currently being harrassed by Monitronics for payment that they claim I owe them. On 7 we received a marketing phone call from a competing alarm system. We were told that our contract with Monitronics was ended and they would become our next security system for a lower rate. Monitronics refused ...
I have been trying to get these people to cancel my account. I finally got a letter from them saying they could not get a hold of me. True, because they had entered my phone number wrong in their system. I was told that since my auto renewal came due in May and I had not notified them to cancel 30 ...
We obtained our Monitronics monitoring service thru a local vendor, first mistake. After 2 year, we moved into a new house. I contact Monitronics main office in Dallas, TX requesting they move our system. We had 1 year remaining on our contract. What we received was a new contract for 3 more years ...
I am just another victim of Monitronics auto renewal rip off. I was promised when I purchased the system that the monthly payments would drop to 9.95 after the first two years. The payments didn't go down, they actually went up. I called and complained. Monitronics sent me a new contract for 15.95 ...