I signed up for a smart pay phone at MetroPCS the representative told me that I had to pay 6 months payments of $100 and why did smart hey try to debit my account in the seventh month. So I call only to discover that Metro PCS signed me up for a 10 month agreement when they told me it was six and ...
How can a consumer talk to a live person to ask a question? Why do you advertise free on-line payment as one of our payment options and the system is always down? (Then you charge us to pay a convenience fee?) Go Back to the drawing board for another cell phone service. Since I have to pay $135 a ...
Hello: I recorded the conversations I had with the inept MetroPCS customer service representatives this morning. I was amazed at their intrusive questions. They tried to force me to give out personal information that I've never been asked for, during all the years I've been a customer. I gave the ...
Hello: I recorded the conversations I had with the inept MetroPCS ustomer service representatives this morning. I was amazed at their intrusive questions. They tried to force me to give out personal information that I've never been asked for, during all the years I've been a customer. I gave the ...
Hi my name is Anniqua and I am writing this complaint to Metropcs! It really pissed me off with the fact that I had paid my phone bill the day it was due and Metropcs decides that they are going to shut off my phone the next day around 2:30 pm-3:00 pm! What I don't understand is that they sent me a ...
Talking to a computer Is bad quality support the company is cutting spendings and giving bad customer service, no wonder that help to sell the companyYou need live suport and people with nice voice and NICe attitude The Phone service customer service need lots of Inprovemant Boss! Some Issues can ...