I received my new window phone in the mail Sunday 12-8-13 with no internet connection. I called Metro customer service line a total of 4 times including speak to a supervisor. Today is Thursday 12-12-13 and I still have no internet on a window phone a phone that is a major computer phone. I had to ...
My boyfriend and I purchased 2 phones from Metro PCS (in my name) and then added another line about a month later. We broke up and I called the Metro PCS 1800 number to change my security pin so he could not shut my phone off on me. They changed it with no problem but did not tell me that I could ...
Extremely bad customer service. 4 lines for $100.00. Only with new service. If you are an existing customer, you HAVE to change your number and make sure that you change on your billing date or you will be prorated to the max. My service was cut off within 18 hours and i owned $52.00 one day and ...
The ticket subject i put is the ticket number i got from metro customer service agent. The issue we have (me and my family) we are using three lines. We have a problem with the billing system they are handling. We pay the bill via our bank website on 10/27. After a week 11/2 service disconnected ...
My fiance bought this phone in mid February, and about 3 months ago, he started having issues with it not charging. We purchased a new battery, and that didn't help. We have switched chargers, and this has not worked, either. I contacted Samsung, directly and told customer service about the issue, ...