I had the MetroGuard handset insurance and had requested to stop the insurance in November and after two payments, it still was not cancelled. I cancelled by phone with a rep and he assured me it would be done. I complained with Metropcs, but they only apologized. What do I do about this? Who ...
I have been a customer with Metro PCS since I arrived in Texas in 2006. At first with the cheap reliable phones it was no problem. Now you bring on the top shelf and pass on defective junk to your customers and just ripping off the public. It makes me sick that we have these problems in america. I ...
Long story short I have this phone and it is defective.internal Memory does not clear. Phone is under 1 yr warranty. I have already contacted Metro PCS Stores where purchased, Metro Corporate Store, Metro Customer Service and Samsung. Phone has been sent for repair twice, received phone back twice ...
Phone ear plug adapter is inside phone. Because the phone has a small scratch on the face it cant be fixed or replaced because there is physical damage. But the will bwe locked and dials numbers. Not sure if the piece inside phone is touching aginst something. But it sucks I have to buy a new ...
Bought a brand new cell phone at a Metro pcs store for my son. Two weeks later the screen randomly goes white. Returned it to the store where i bought it however they do not take returns. Brought it to the corporate store they indicated that i have to send it to the manufacturer after 2 weeks of ...
I mistakenly tried to buy a phone from the store on 1405 St. Nicholas Avenue, New York, NY 10033 and was harassed, grabbed, and exposed a very unethical and circus like environment. This location is more of a bar than it is a cell phone store. I walked in, and was approached by two employees who ...