The Mattress Giant in Orange City, FL had quite a scam going. A little over a month ago, my wife and I purchased a Simmons "World Class" bed for a retail price of $1,899. At the time we made the purchase, our salespeople (who seemed nice enough) told us that we could exchange the bed for ...
I bought a new bed from mattress giant and after 2 months the mattress started coming apart at the seams. This is an obvious defect in workmanship. I filed a warranty claim at the store where purchased in Casselberry Florida. The warranty claim was approved and I received a letter in the mail ...
We purchased a mattress 2 years ago from Mattress Giant and had to file a warranty claim - well that was a nightmare by itself! We ended up having to call Houston, Tx (Corporate Office Warranty Division) to get help and a email later on top of that because noone wanted to help us do a claim at the ...
I have had my mattress set under a month and the center is sunken in. Not only is it sunken in, but I have also found water damage to it. I was told it was my fault for not inspecting the set on the day of delivery. I have only had the set 23 days and have been told there was nothing that can be ...
A day bed was purchased for my daughter - i had to wait for my change - the employee came back with pizza but not with my change-his lunch was more important than a customer waiting with three small children - 2 days later when the day bed was supposed to be ready for pick-up, (fifty dollars for ...
We purchased a Tempur Pedic mattress and 2 Sweedish Neck pillows. When the items were delivered, we unpacked the pillow boxes, then made the new bed. Since we had no intentions of returning those items, because we thought we would be satisfied with the products, we discarded the pillow boxes. When ...