I am a very disattisfied customer of mattress giant. I had purchased 2 queen and a twin mattress's. My problem was that the fabrics that they were made from frayed and have gotten runners in them. These were very costly and all were purchased because they had a life time warranty. I personally went ...
I bought a $1000 mattress and was told by the sales person that we did not have to buy the matching box springs for the warranty to be effective. After delivery, we noticed the mattress was sagging and notified the store. We were told that since we did not purchase additional fabric protection ...
I bought a mattress from them and there are loose strings and sagging in the middle of the bed. They are unwilling to replace the mattress and no one can sleep on it. I was told that the mattress would be help my back I have had 4 back surgeries. I had an investigator from the bedding company come ...
Tommy the salesman was promoting a king size bed on a clearence sell; however, the mattress they were offering on clearence was one of these one side firmer than the other side—something I've never heard of. My wife and I both laid on the bed and had no idea nor were we ever told that this bed was ...
They committed fraud by taking my money, delivering faulty head board, stealing away the box and being unresponsive to my complaint. This information is being made available to you July 13 at2pm est Why? Because Thomas and Andrew at Mattress Giant laughed, the regional manager sent delivery people ...
I purchased a bed frame for my adjustable bed and a headboard from them. I was promised delivery in 1 to 3 days. When 3rd day end and I didn't get delivery I was told it would be delivered till the following week. I was told my the salesman that this was the frame that I need for this bed. I was ...