There is only livechat and they are limited on knowledge. They disconnected a few times with too. After over an hour after being transferred to more "knowledgeable" customer service reps. Issue still not resolved. My magic jack doesn't work. When I suggested they simply replace the unit. ...
I have Windows Vista, and I bought this product with seeing the commercial and reading some reviews, and it worked, but the quality was bad and not all calls went through. The worst part... It gave my computer a serious virus that even system restore had trouble with. It's a Windows Security ...
I have the magic talk on my computer. My account keeps telling me I need to upgrade to preferred and I can't make calls or receive calls. Very disconcerting being that this is a business number. I have now paid twice for the preferred, received my US number long ago and it keeps canceling me. I've ...
Asked Magic Jack to port my number back to Comcast (It has NEVER worked) and they claim they did as of the above date, but won't release the number until 31 Jan.. I have been without a land line since December! Magic Jack has NO customer support, only a chat room obviously out of the US. Their ...
They start your 30 day trial period before it is even shipped. I tried to get a return authorization on 1/11. I ordered it on 12/10. They do not tell you or ordering that the 30 day trial period starts on day you order. They shipped on 12/15 & I received on 12/20 I tried to get permission on ...
I bought majicjack plus in october over the interne and since I receive it I was not able to use it because I can not register the device. Hundreads of hours spent on chat with their rep but nobody solved my problem;one year of service was included with my purchase, but now after 4 month I have no ...