Magic Jack
Found 1232 reviews / complaints
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Magic Jack
Can't cancel annual fee - perpetually on hold by phone or online - want me to pay $38 to cancel fast

Internet & Web JTMNYC 0

Magic Jack asks for a credit card and imposes an annual fee. The fee is about $30 a year. I used their hardware for making phone calls and found the setup requirements (a computer must be online at all times) did not justify the savings. I decided to cancel the annual fee. I spent half an hour ...

Magic Jack
Consumer Report

Miscellaneous Anonymous 126784 0

I have just been bombarded with spam from this outfit. My employer values my time at $150/hour and this is how much time I have spent deleting and trying to block this stuff. ...

Magic Jack
Consumer Report

Miscellaneous Anonymous 126349 0

I bought majicjack for $20.90 which I understood to be a yearly fee. That was on Jan 10 or there about. Today they asked for $20.90 again I paid it because I need my phone. They claimed I was notified of the increase but I don't think so. ...

Magic Jack
Consumer Report

Miscellaneous Byron54 0

I bought a magic jack plus last October. A black ethernet cable was missing which I needed to plug into my computer. I could not find an email address on their site or a contact phone number. I was getting a runaround so I did research on the internet and found other people who had the same ...

Magic Jack
Consumer Report

Miscellaneous Lynda177 0

I purchased amagicjackplus, I can't get it to work & can't find a phone # or, get through on my computer to find out how to return & get my money back, if you can help in this matter it will be greatly appreciated. Lynda D. Montesano ...

Magic Jack
Horrible Customer Service Defective product - Bad product

Computers & Services ladyjane1 0

There is only livechat and they are limited on knowledge. They disconnected a few times with too. After over an hour after being transferred to more "knowledgeable" customer service reps. Issue still not resolved. My magic jack doesn't work. When I suggested they simply replace the unit. ...

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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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