If i could give this 0 stars i most certainly would. Do not ever shop here. EVER!!! This is the most ridiculous excuse for a jewelry store. The people that work in the stores are rude and you would think corprate would have better service but they are even worse! Long story short, i bought a ring ...
I've been a Kay customer for a couple of years now, and have always purchased items for special occasions with them on credit and paid the credit account off. I've always had good customer service with them, and haven't had a problem with them at all, until recently. ...
I took my engagement ring and wedding band to the Christiansburg, VA location to have a small diamond replaced and the shanks on both rings fixed. I picked up the rings on 10/27/09 and payed a fee of $180.in less than 48 hours both shanks were bent far worse than before and three small diamonds ...
I have bought a tennis bracelet in 09/13 with a cost of $1199.00 with a an ESP cost of $84.99. I had jewelry to trade in towards the cost. However I had a diamond replaced and 5 stones tightened (or were supposed to have been) in Oct. I have been unable to have it inspected in April due to very ...
I took a pair of brand new dangling, diamond and pearl, white gold earrings to Kay Jeweler to be set on simple wires so that they would hang a little lower. I purchased them specially for my wedding. I was pleased that the price to change the post to a wire was quite reasonable. I was told that it ...
We've had a horrible experience with Kay and it's still not over. We ordered my fiance's wedding ring there, after comparison shopping. We liked the guy we talked to and the prices were comparable. Big mistake. I called five days after the ring was supposed to have arrived, since we hadn't gotten a ...