People at Kay jewelry in Abilene don't know there own store policies and suck at customer service! Now I'm stuck with a watch that will break no matter how mant times it here replaced because it is a flaw in design, service, and policies! ...
They sized my ring wrong! Lied about the date it would be ready and said they told me what day it would be and 2 other employees said something totaly different, told my husband he was inconvieniencing them treated him very rude upon picking my ring up. We paid $100 for the work and ended up ...
I wanted to upgrade my bridal set. We traded in my whole set to have anew set with my original one carat stone set in the center. First problem it took them a month to move the stone. Second, when i picked it up it looked different, smaller, shinier and just different. I asked the girll are you ...
To Whom It May Concern: We have been trying to get resolution of the major problemswith our wedding ring purchased on March 14 in the Ridgedale Kay Jewelersstore and have gone through every hoop requested of us.in addition to returning the rings forfixing the chipped stones and having to return the ...
About 2 years ago I purchased an 18" White Gold necklace from Kay Jewelers in the Meadows Mall in Las Vegas, NV. It was on sale for $400.00 at half price from original $800.00 A couple of months ago my financial situation worsened due to continued unemployment and I took the necklace to a pawn ...
I agree to everything stated. I had a store manager ask me about my purchases/returns from other stores when I called her to see if they still had a ring I was interested in buying. Was this person looking in my personal account without my consent or knowledge? I did not ask anything about my ...