I wish I would've read reviews on Kay before spending thousands of dollars and wasting my time. I was given nothing but horrible customer service and the run around for a full month after I upgraded my wedding ring. All I wanted was to have it sauntered but when I went to pick it up the jeweler ...
While purchasing a new ring assistant manager, jonisha, takes my info and says she is "Just updating my account info". Come to find out she has opened a new account in my name. Customer service says it will take three weeks to check into this. I keep getting the run around. I just want ...
My fiance purchased my engagement ring from Kay Jewelers at the Wasau Center Mall in Wausau, WI. Before he purchased the ring, he had asked me what sizr my finger was, and I told him 7, because that is what some of my other rings were. Well, on 11/05, we went to the mall, and he said he had to go ...
I purchased the Ultimate Watch Warranty Plan along w / a new Bulova watch. I had to return the watch within the specified life of the warranty for repair to the crystal face. Kay Jewelers sent the watch for repair on April 25. The warranty specifies that if a watch cannot be fixed; the item should ...
I had a pin replace from KAY JEWELERS at 2370 Fox Valley Center spaceb 630-236-0510 in Aurora at the FOX VALLY MALL in Aurora ILL. Dba Sterling Jewelers in Akron, OH. 330-668-5000 ext 5531 The watch was a gift from my girlfriend that was bought in March.in Nov it was dropped of to have a pin put in ...