Jet Blue says it has a Bill of Rights to compensate passengers who were delayed through no fault of their own. But my sister and 96 year old mother arrived at SFO 2 hours before their flight and went to the gate on their computer pronted boarding pass. Then they changed the gate to one in a ...
It is Friday and I have been trying to get to Denver from Rochester, NY since Thursday morning. I received an email Wed eve telling me my Thurs 6 am flight was cancelled due to weather - ok, I can buy that, there were severe weather alerts in the northeast. After rebooking it myself on line, I saw ...
I was ON TIME (50 min early) for my original flight. 'I' took the initiative at JFK since I was 'just a number' to figure out what was going on. I was then directed to the 'Chaos' Machines. Very 'non-user' friendly. Spit out a ticket that said 'Ooops'. Very appropriate. Went to Jet blue rep, put me ...
My Story. I WAS: ON TIME (50 min early) for my original flight. "I" took the initiative at JFK since I was "just a number" to figure out what was going on. I was then directed to the "Chaos" Machines. Very "non-user" friendly. Spit out a ticket that said ...
Jet Blue has now reached the point of more failures. Bill of Rights, nice P.R. But not based on fact. Flt 200 from las vegas to JFK Aug 15th, delayed 3 times then canceled. People spent the night on the floor. Re booked for 11AM flight Sat. At no time did I get any e mail notification of any of the ...
Upon arriving 2 hours prior to departure at JFK Airport the place was filthy. Gnats and other unknown insects were flying everywhere. The carpeting was so dirty that I was afraid to walk on it. There was trash in the seats and on the floors. This airport is named after a famous president and should ...