My husband and I purchased a leather sofa, chair and ottoman from Jennifer Convertibles on October 2. The series of mistakes and errors that has followed is unbelievable. The following, believe it or not, is an abbreviated version highlighting the key points. First they misrepresented a financing ...
Dealing with Jennifer Convertibles has been a nightmare. We bought a sofa bed late in October with a November 20th delivery date. That date came and went and a Tuesday before Thanksgiving delivery date was arranged for between 9 am and 4 pm. That was change number one. Unfortunately, I was ...
I recently ordered a sofa and coffee table from the Seekonk, MA store. The items arrived via the most miserable and rude delivery person. The wrong table was delivered. The man argued with my elderly Mom and insisted she take delivery. He also complained about the fact that he got lost and that he ...
I purchased and paid for a new leather couch on Sunday, September 26. Was supposed to have my couch delivered on Sunday, October 3rd between 3 and 7 pm. Couch was not delivered. I called the company the next day and was told by salesman on duty that my order was one of three that was stolen at ...
Letter being sent to the corporate office if it works... I find the level of service and miscommunication of your company to be appalling. After returning to the store at 920 Broadway to exchange for a smaller couch set, I was promised a call the next day for our delivery. I did not receive a call ...
I purchased a reclining love seat and sleeper sofa from the Jennifer COnvertible store on Northern Blvd.in Manhasset. THe loveseat and sleeper sofa do not match. Sleeper sofa is not black and the leather is different. The general manager of Jennifer convertible and the salesman will not do anything ...