My receipt didn't have the color written in but I had been given a sample swatch and then delivered the wrong color. When I complained, they showed me a rewritten order and refused replacement (said the sofa I'd ordered didn't come in the color of the swatch) They claimed I had approved the color ...
I have to tell you my tale of woe. I bought a chair from Jennifer Convertibles on 12/30. It was a floor sample in perfect condition, a really nice red chair. I sat in it for some time while the sales girl tried to find the price (the ticket was missing). I am not a small person, so I would have ...
I went to Jennifer Convertibles on 11/07 in need of a couch and ready. Salesman Elvis waited on me (not even to helpful basically helped myself) Picked out the couch. Elvis didn't offer any options had to ask about different fabrics & if i could see them. Fine made a decision Elvis wrote us up ...
I'm not going to spend alot of time detailing my complaint. Fact is, we all have pretty much the same complaints. From the poor quality products sold at top dollar, to botched up deliveries, to not recieving the furniture we were sold (Bait and Switch tactics), to most importantly, the cruddy ...
They did not return my phone calls or emails. I had a chair that i needed to have replaced and they never called back. They sent out a tech and he didn't know what he was doing. He said that i needed new fabric and it was the framed that was bent. ...
After visiting the showroom on several occasions, and having Aggie, the sales lady convince me that I should get a sectional for my finished basement (assuring me that as long as I don't get a high back on my sofa, I will have "no problem" getting it down the stairs). I break my budget ...