Poor all around Junk furniture los angeles, CA Do not waste your hard earned money I began to suspect the quality of the couch when one delivery man thew it up on his shoulder to carry it. His size was about 5'5" and his wieght was probably 50lbs. Heavier than the couch. Maybe 100lbs. So the ...
Let me explain the scam: First Jennifer Convertibles (JC) requires that you sign a contrat with your purchase. This contract states that, if for some reason, you cancel your order they will charge a 20% of purchase fee. They tell you that this is to make sure you do not change your mind and cancel ...
Jennifer Convertibles delivered the wrong color and wrong style couch to a family member. They refused to take it back without a $30 "restocking fee" for the mistake they made. Calling them was useless, from store clerks to manager. They don't care. It turns out the Better Business Bureau ...
My mother purchased a 3-pc furniture set from Jennifer Convertibles in Lansing on a Monday. The items were to be delivered on a Thursday. The items nevered arrived. I spoke with several different associates in different stores and not one person could tell me why my items were not. I still do not ...
How can a company like Jennifer Convertibles stay in business? After a cancelled order when both attempts to deliver the order resulted in damaged goods, a full refund was promised in writing ON the original sales slip, signed by the manager. Advised to expect the full refund in "7-10 business ...
We went to the Jennifer Convertible store in Steveson Ranch (Santa Clarita) today to check out a sofa bed on their advertisement for $299. We absolutely loved the sofa bed and thought $299 was a very good price. We then found out that there is a $89 delivery charge that is required because the sofa ...