My husband and I bought our sofa sectional from Jennifer convertibles on April 7th of 2007 it was delivered to use on May 28th of 2007 four months after that we noticed some problems in the sofa so we tried to contact Jennifer convertibles witch is impossible because all their phone lines are busy ...
At the end of November I purchased a leather convertible couch from Jennifer Convertibles. The back was cut to deliver it up the narrow stair.in June the back broke. I assumed it was due to the way it was put back together but no it is due to poor workmanship. The back has come apart from the arms ...
Its been 2 months and i dont have my sofas. I took off work two times already and delivery guy dont show up. Who's paying me? The service is terrible and they are not apologetic. Nobody knows what they are doing including a disrict manager Colleen Miller. ...
Didn't get a "courtesy phone" before 5pm your day before - because they explained after I bought the couch. I wound up calling them at 5pm plus they stated that the 5 time screen could be from 12-5pm. And so I mentioned okay, that decreases the initial 12 time anticipated screen (8am-8pm) ...
I purchased my sofa from them because I liked the idea of the upholstery shield protection. I paid $300.00 for the cleaning service and when I filed my first claim two years later, they refused to fix it, after almost a year of auguring back and forth with them they refunded my money and told me ...
I requested our sofa on February 28 having a 12-14 week shipping. I'd been buying sofa to get a month and also the wait was excessively long, however for the cost and functions, after much dialogue and being guaranteed from the salesman that it had been NEVER that long, I decided it had been worth ...