Jennifer convetibles was very dishonnest and the service was terrible and im here to tell you that jennifer convertibles has the worst service and management ever. ...
In the beginning of June I went in to purchase a sectional micro fiber couch. It looked like a light beige color. The sales person called it celery. It didn't faze me because the color was fine it was light. When the couch was delivered on June 17 it was a medium to dark green. The delivery guy and ...
We purchased a sofa bed from Jennifer Convertibles (Chicago/Diversey Parkway store) on Saturday, February 15th. We had visited several shops prior to their store, but could not find a store that could accommodate our immediate need for a sofa bed. We were expecting out-of-town guests the following ...
Purchased a sofa and love seat from them in January. Charged it on my Visa. When furniture came it was defective. A long piece of material was missing off the front of the sofa about 24 inches long and one of the casters on one leg was missing. Delivery guys were rude and gave me a hard time. Were ...
I bought a sofa from Jennifer Convertibles in September. I called them and told them nails were coming through the fabric. They said a claim would be filed. I followed up only to find that the person who was supposed to file the claim never did. She said they were emailing it that day. It's been 3 ...
Have fully paid for a sofa that may never arrive!"Corporate Office" number is an elaborate maze of ways to be disconnected. The WORST customer service I have ever received! ...