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Jackpot Grand Casino
Found 5 reviews / complaints

Jackpot Grand Casino
Consumer Report

So I sign up, deposit some money (roughly 25-30$ a deposit), and finally playthrough $4500, then withdrawal $1000. Problem is the money reached my account. Then, I contact customer Service who then forwards my info to the financial dept. They (Inappropriate Content Removed) ask me to send in my ...

Jackpot Grand Casino
Consumer Report

I Mary Harding won 700.00 on your site downloaded all the required paperwork and a man called Jim said what i sent was not enough and that i had to resend everything. I live with my room mate Lori Medairos all bills are in her name only, so i have none in my name (Mary Harding) Lori Medairos opened ...

Jackpot Grand Casino
Consumer Report

A few days before the 7/3/2013 i opened a real account with jackpot grand casino, for a week i was playing for fun. I had deposited $21.00 with my mastercard, they gave me bonus money of $84.00 total $105.00 I played all day & still had a bal of $100.00 i went to live chat spoke to whitney, at ...

Jackpot Grand Casino
Consumer Report

I won $100 and the casino refuses to pay. I deposited $21 and won $79. The casino refuses to pay saying I didn't provide proof of identity. I provided proof 6 times. This was verified by the manager Will Ortega. The last time I got an email from Will I was told my account was locked and they are ...

Jackpot Grand Casino
Consumer Report

I had won $100 and was never paid. The amount I had onewas verified by Will Ortega (VIP Manager). He told me I was missing some documents to verify my identity. I provided these documents to him and finance. They responded by closing my account and stopped responding to my phone calls and my ...