I was just talking to a friend about my horrible experience with this website, and stumbled across all of these horror stories that are so similar to mine! I ordered a bridesmaid dress through Houseofbrides.com. I received my order confirmation on January 22. House of Brides charged my card for the ...
My pathetic experience was placed online. My order from 10/12 has created 2 negatives. First, I was unaware that my order would take over 3 months to arrive (which I am STILL waiting for). Second, because of the error the website my order was processed 2 times (therefore, double charged). When any ...
November my bride's maid ordered her dress through the House of Brides in Orland park, Il. We were told that the dress would take up to 16 weeks to be done and arrive at the HOB location for pick up. My wedding was May 14. We had plenty of time according to HOB. In April my sister in law (Bride's ...
I recently purchased a wedding dress for a close friend at House of Brides. They charged me the wrong amount, supposedly cancelled/completed voided the transaction, and then recharged me for what was the wrong amount again. I mentioned to the 3 House of Brides employees who were obviously having a ...
House of Brides service is terrible! My dress arrived a week and a day beyond the affair I wanted to wear it for. Call the customer service number and it prompts you to call the same number you just called. Get someone to actually talk to and she tells you to call the same customer service number ...
Do yourself a favor and buy a wedding dress in-person, avoid this online retailer at all costs. I ordered a dress in early April for a July 26 wedding. A few days after ordering I received an email that only stated THEY would RECEIVE the dress in early July. This made me panic, and I started to try ...