I tried to follow up on my oder that was estimated to ship to me on by the end of November. After two weeks of constant calling and emailing I finally got an email response saying House of Brides had received two out of my three items I had ordered and would follow up with the third item and get ...
I ordered, on-line, a Maid of Honor dress for my December 1 wedding from House of Brides. I placed the order on 9/4 and called in October to inquire as to the status. I was told that they can not check the status of the order until after Nov 14, so please call back then and they will call the ...
My advice to anyone who shops at the House of Brides, is BE CAREFUL. Do not assume that your sales person knows how to properly measure you. Be sure of your own measurements, and look carefully at the size chart before any dress is ordered. They do not guarantee the fit, issue any refunds, or allow ...
My daughter began engaged last Christmas Eve and she and her fiance' decided on a September 21 wedding. With only 10 months, we visited several bridal salons (including House of Brides in Schaumburg) before deciding to purchase her Kirstie Kelly gown from Volle's in Lake Zurich. However, while ...
I placed an order for a dress that was listed "In stock and ready to Ship" There was no posted verbiage saying that dresses take anywhere from 8-12 weeks to deliver. I callled the order status number within minutes of placing my order to check on delivery and was told the dress would be ...
I ordered a bridesmaid dress from this online retailer. It offered the least expensive price but not by much. I received the dress and it had the wrong underlay color. I called customer service and they offered NO help. The dress was only identified by the outer color, which was correct. I had no ...