Ordered a flat screen from hhgregg that never arrived. Called three times, never getting anywhere, just told to wait. Forth call asked for a supervisor, "Terrance" was the responding supervisor. Terrance told me that it was my problem as ups picked up the tv from the store. When told him ...
It was totally unacceptable to keep us waiting 4-1/2 hours, at the store, while the manager supposedly tried to fix our bill. If the sales person and the manager had communicated better to each other and to us, all of this could have been avoided. The sales person, I believe, should have told us ...
Had to send a damaged speaker back to HHGregg that was damaged during shipping. Trying to figure out a resolution with HHGreg customer service is the same as beating your head on a wall. To say they have been less then Helpful is an understatement. I guess My kid gets 1 tower speaker for Xmas ...
We bought an LG refrigerator 14 months ago. November 21, the refrigerator totally stopped working. A repairman came on Saturday, November 24 told us that the coils were burned out and the compressor was leaking. The repairman told us that he would order parts and would be back to fix it on Tuesday, ...
I bought a laptop from HHGregg because the price was comparable with others and it was on sale. I had heard good things about Acer and the local HH Gregg store was conveniently located. I bought the computer August 28 and there was a serious Hardware malfunction the first week in November. I ...
I want everyone I can contact to know how HHgreg and frigidaire does not stand behind their products. We bought a new side by side 6 months ago. Over Christmas we went on vacation and a relay went out, it was defective and all our food spoiled, over $300 in meat. The smell is terrible and we have ...