On their website and throughout the order process HHGregg promises same day pickup. I ordered a TV that is in stock at my local store and received a receipt that said wait for a confirmation before picking up the order. As the day progressed and the confirmation did not arrive, I called the store. ...
My brochure plainly states I am entitled to replacement within two years. I agreed to accept repair and was told it would be four or five days for a new circuit board to come in for my Samsung LCD tv. It has now been close to two weeks and no one has called. Upon calling to follow up and demand ...
I have been waiting about one month now, for Drew Isaacson of the Clearwater store to contact us. We spent $250 on a service policy on an $850 3d tv. We have our receipt that states this. Now were being told we are only being offered a $600 credit!!! A month ago we went into HHgregg locatedat 2669 ...
We purchased a $1500 refridgerator and 5 year warranty from HHGREGG. The refridgerator has developed an 15 inch crack in the interior wall. HHGREGG's position is that the warranty is not valid unless the refridgerator suffers complete failure. The salesman, sales manager, and store manager all ...
Very unhappy with your customer service when there is a problem with the TV's. ...
Delivery of my item was 3 1/2 late and required bribing of the drivers to come aback and removal of my old fridge because they claimed it could not be done (old fridge was bigger then the new one by the way). Called sales guy about delivery debacle and lost food and he could care less, he referred ...