I purchased a wireless USB mouse from HP for my HP laptop, after contacting tech support about a defective mouse I purchased at 'The Source / Radioshack' that was defective since day one but they would not take back due to losing the receipt (the left button on the mouse malfunctions and turbo ...
Over the past week, I have worked through the frustrating process and procedures with tech support, assuming a fix would be achieved. Yet now after three separate sessions with tech support, the PC is worse and now totally inoperable. I was told "we will send you a box so you can ship it to ...
I purchased an HP laptop on August 1. I purchased the 3-year damage plan which I was told would begin and end on the date of purchase (August 1 to August 1). I also purchased a laptop and warranty on the same date for my mother. Around June 20 I called HP to report that my laptop would not boot and ...
I had a HP notebook purchased for me as a gift a hair over 6 months ago. Approximately 2-3 weeks ago my screen appeared to have an internal crack in the LCD screen which was verified by 2 customer representatives over the phone by troubleshooting. The first technician I talked to assured me that ...
I have an HP Notebook. I purchased an extended warranty with accident protection. My daughter spilled milk on it and it stopped working. My warranty says that I have a 3 business day on site at home warranty. I was told that I have to mail the computer in and it will take 2 weeks to get it back. ...
I purchased a HP wireless printer on 28th November. The printer does not work. I have taken it back to Comet where it was purchased and was told that as it was over 30 days old i would have to contact HP direct. On the 16th May i contacted HP and after being put on hold for 52 minutes and speaking ...