Hearthside had the best price that I was able to find and the grill was delivered on time with no damage. All the extra parts were included. I have NO issues with their service. ...
Initially we thought we were dealing with the company that makes the gas logs. No matter - Joe Cox did a great job oof answering our questions and helping us find the best logs for our home. We were so satisfied with Joe's abilities that he helped us pick out a small gas stove for the addition on ...
We had two issues. Freight damage and then a wrong size replacement component shipped from the manufacturer. Ouir CSR, Kara, was proactive in resoling both issues. We like the product and are very pleased with the service we recieved from Kara and Heathside ...
Outstanding customer care and support by Kara Easterday and Mr. Fields of Primo Grills. Warranty issues were resolved without any problems and also quickly. Wonderful buying experience and Hearthside Direct will be the first company to shop with in the future. I highly recommend these companies to ...
I order a set of logs on the 23 of november. When they came the logs were broken and the gas unit was poorly made. The flow button on the unit was hard to press down since it was metal on metal instead of having gears. When i called the company (Kara). I was told they would have to get me a RA for ...
I purchased a gas stove and all the required gas piping from hearthside. The price could not be beat, and I culdn't be happier with the final result. ...