We bought our logs from Hearthside a couple of years ago and had a great experience. One of our logs arrived damaged and they were quick to respond. They sent us out a new log with no questions asked and didn't even make us go through the hassle of boxing up the damaged one to sent back. We are ...
When remodeling my home I picked out what I thought was the design I wanted. As it turned out I chose the revers opening. Heathside sent a truck and picked up the original and sent me another at no cost. There customer service is excellent. And the fire place looks great. ...
I surprised my husband a few years back by purchasing a very expensive Outdoor Ceramic Cooker/Grill. I went on-line in hopes that I could find one locally but no such luck. I then got in touch with Hearthside Distributors as they carried the Grill I was looking for. They were so helpful and nice to ...
I have now ordered 3 fireplaces from hearthside over the past 8 years. Each has been excellent without any issues. I am getting ready to order my 4th. I would highly recommed heathside to anyone looking for a quality fireplace and good service. ...
I purchased a propane fireplace from Hearthside Distributors online in 2006. I was able to drive to Cleveland, TN pick it up. It was easy to installed, easy to maintain, and works beautifully. The product was exactly what I hoped it would be and more. PJones Dalton, GA ...
Ordered 140$ worth of chimney parts for my pellet stove, almost every piece was barely packaged with any stability. The parts bounced around so much that the box was torn and broken and parts were less than usable. Probably the worst online shopping experience I've ever had and I do 95% of my ...