I purchased the five year scotchguard protection program through Jeromes furniture in San Diego for my new expensive leather couches. The couches starting tearing on two cushions and the backs of the cushions as well. Since I was covered under the scothguard program from Guardsman I thought I was ...
We purchased a Guardsman policy when we bought our new leather recliners at NFM. The policy was for 5 years and supposedly covered everything. The first alarm should have been that they had nothing for you to read there at the store. We actually had to wait for the policy to be mailed to us a full ...
I purchased a $2,200 Kitchen Table with Leather chairs, almost 1 year ago at Ashley Furniture & purchased a 5 year Elite Warranty for extra money. I was able to view the warranty which covered tears in leather which is specifically why I purchased. So I followed all instructions, submitted ...
I purchased the Guardsman Elite Furniture Protection Plan two years ago for a new dining room table and chairs. This protection plan is supposed to provide service for 5 years. I recently filed a service request for some nicks, scratches, and a gouge that occurred in a single occurrence at a party. ...
I purchased a 5 year plan and I waited 3 weeks to file my husband had just left me and that was not on my mind, so I call and they wont cover anything they are suppose to because I had to do it in 14 days. A part that they fixed before fell off and they wont even fix that and my draws that just ...
We had damage to a piece of furniture that we had purchased the Guardsman protection for. When we called to report the damage I told the woman on the phone that we were Military and in the middle of a move that we did not have a destination address for. I asked her if we should hold off on filing ...