Guardsman failure to honor warranty on untreated leather furniture from finger furniture. I have made several attempts to get service, have even gone to the store itself. My next step is going to be small claims. ...
What a total waste of money and the most ridiculous process to file a stain report. They intentionally make it bureaucratic to dissuade you from filing - and they dont even have a customer service email for people to write to if you are dissatisfied. First - when I called them. They claimed that ...
I contacted guardsman to correct a problem with my chair and ottaman. The right arm board of the furniture chair, came apart and the ottoman has a oil stain. First let start by saying I filled out the form three times because the customer rep claims they never received both of the claims I mailed. ...
We bought two new tables from J.C. Penny and had them both insured by Guardsman. We had a party for my 6 year old daughter and unfortunately made marks in one of the tables during the party. We called Guardsman and they had us arrange for a carpenter to come out and photograph the table. There were ...
Guardsman Service Center out of Grand Rapids, Michigan, is so dishonest and it is unworthy to be located in such a beautiful city such as Grand Rapids; It gives her a Shiny Black Eye; People don't ever buy insurance for your precious furniture with Guardsman (Valspar) as you will not only lose your ...
I bought there contract from Bob's Furniture in Nov. 2004 and had some spills in March my contract is for 5 years the first call you put into them their great but if they don't get the job done right and you have to call back they pretty much find every reason not to help you and they have since ...