We rode Greyhound from Toronto, Ontario to NYC the long weekend of May. The lineups at the Port authority bus terminal were unbelievable, 500 people in front of us even though we were one hour ahead of departure time. We were to board a 8:15 PM bus but guess what we had to board a 9:15 bus. Which ...
I traveled from Nanaimo, BC to Toronto recently by Greyhound. While in BC service was great... The drivers were friendly, helpful and knowledgeable (except the guy at the Nanaimo Terminal who was telling me the trip to Toronto was 33 hours when in fact it is 72 hours). Outside of BC, wow, different ...
I was refused a ticket I already purchased online because the teller didn't like my attitude! He then proceeded to tell me and my father to get the hell out of the office! He caused me to miss my bus and now I am being charged an extra $15 to get my ticket! This took place in New Haven, CT these ...
THis is the most incompetent, irrating company to work with. I need a confirmation number. I can't even get ahold of anyone most of the time and when they do answer the phone they hang up. The bus ride was horrible and the service is horrible! ...
Purchased a ticket from Greyhound Bus Co. On March 22. The ticket was purchased to travel from Portland, Oregon to Elk City, Oklahoma. I put this purchase on my Visa debit card. The charge was $227. On March 25, I called Greyhound to cancel this ticket; and to see about a refund. The agent told me ...
This company failed to serve its passengers, especially the foreigners who come to this country and they experience this dirty ways of treating customers. Stuck here in Pittsburgh, Pa enroute to Detroit because the bus was full. They have Pc and they should know how many passenger are expecting to ...