Have been a member for a couple of years. Spent mat be $20-30,000.00. The customer service was at great heights when they intro ducted the Noir program. This company has as they say "Gone to the Dogs". The customer service is so awful! Have had problems where I received damaged goods that ...
I ordered a sweater from Gilt Group. They sent me a Jacket that I never ordered. I emailed them to say they sent me something I did not order; they also charged my credit card for sending me the jacket I never ordered. They wrote "send it back." I had to travel; and when I returned, I ...
Surprised to read the negative reviews - maybe it's true that negative experiences are more likely to be reviewed... I ordered several organic children's items from Gilt about a month ago - 2 of the 3 items arrived within 2 weeks and were perfect. I received an email from Gilt apologizing for the ...
I purchased a restaurant gift certificate through Gilt's "Gilt City Boston" affiliate - $25 for $150 worth of food at Stella, a restaurant in Boston. This purchase included a donation to charity. Shortly after the purchase I received a follow-up email from the company apologizing for any ...
I ordered a bag from Gilt w / overnight shipping. I put 2 addresses for shipping and billing but when I submitted my order the shipping address was deleted and my package was sent to the billing address. I called the day of the purchase and was told they couldn't do anything till the next morning. ...
I get the daily Gilt Groupe updates and sales alerts. I saw an itme I liked so i ordered it with Gilt projecting a delivery time of 5 - 7 days after ordering. (Order #4601490) After missing the original projected delivery by more than 5 days, they updated it to 4 weeks after the order date. 5 weeks ...