I am a big fan of GILT and often rave about the merchandise and customer service I have experienced. I plced two orders last week, one of which was a Christmas gift due to arrive this week. I logged into my email last Friday and had a total of 7 messages from GILT. The first one indicated that I ...
I ordered very expensive earrings (onyx and diamond dangle hoops)... Stupid me! I guess the count down time makes you do stupid things! I received the earrings and was very disappointed with the quality. They are very poorly made. I wrote to GILT customer as soon as received them on March 18, and ...
I am just totally floored with how Gilt handled my orders. I travel often and therefore I don't have time to shop. That is why I come to Gilt - supposedly offering fast and easy shopping experience. I'd usually order my items online and then come back maybe a month or two to retrieve my orders. ...
While the finds can be exceptional, the experience from that point on is terrible. Attempted to contact customer service, both by phone and email, regarding a recent purchase, but was informed that there were 22 calls ahead of me! I opted to leave a message after a recording stated that my call ...
I've been a customer of Gilt Groupe for a couple of years. I've been on their website at the moment the new sales start and I notice a number of items are already sold out. I find this hard to believe — I wonder if "friends and family" are somehow given the first opportunities to buy ...
I've used Gilt Groupe for the past year and made several purchases. This past December I bought a picture frame with beveled glass that cost $150, it's for a relative's Birthday this August. I only bought it that far in advance due to the emails that Gilt sends out, it would have been the perfect ...