I keep calling, and am told by machine to write them a letter. Each time I get a different po. Box no. Have written to 4 nos. And no refund. ...
I paid a bill to FCNB after verifying the balance on their automated phone line. I received a bill for $35 as a late fee after the bill was paid in full. Although my bill states a $35 balance, when I called the company today, the balance on the automated system says $37. It is obvious this company ...
For the last 2 years, through Newport News, FCNB would charge a fradulant amount of $100 onto my charge account for some phony magazine subscription that I supposedly had okayed. I had to call them twice to have them removed. It was very stressful and FCNB was not helpful. They insisted that I must ...
I believe there should be a class action suit against this company. When they terminated our charging privilidges through no fault of our own with no notice, they should have credited us for our unused portion of our annual fees. They canceled us, so why should we still pay these fees. Also, many ...
Had the same problem as many others with sudden halt to charging privileges as FCNB knowingly was going to cancel their affiliation with Visa/Mastercard. I called to see when they would credit my unused portion of my annual fee and the customer service representative told me that it was not a ...
From the time this account had been opened I had kept up with my payments. One month I received no statement so I phoned the company to find that I was paid in full. 1 year later they began to send statements. I again phoned them as I had not used the card since. They informed me that they had ...