I have been having problems with FCNB, since I opened my account. My payment is due on the 15th of every month. I have been sending my payments out on the 10th and 11th of each month and always get a statement for the next month saying I have a late charge and overpayment. Last year from Jan thru ...
I have called numerous times regarding my account. On the back of the bill, a number is given that customers can call Monday Friday and on Saturday (1-800-925-4976). I have been unable to reach anyone by phone.in fact, a tape recorded message is given that consumers should write a letter if they ...
I too can sympathize with outrageous late fees that of course pushed you over the credit limit only to make what they told you would be enough to satisify your account. Even if you made your payment by phone they still found a way to make it late and charge you again only repeating this stupid ...
I have always enjoyed ordering from the Newport News catalog until about a year ago when I had to call FCNB because I was late with a payment. Then the many charges began and even though I would call and think that things were handled, I would receive more charges Now my minimum payment is $300 and ...
They raise my credit limit 500.00 one month and the the next month they close my account do to bank problems, but nonthing to do on my part, how ever i have alway's paid my payment's on time and was in good standing but now that they have taken away there web site i can't monitor my account no ...
I just received my Newport News statement and saw a 35.00 late fee posting 6/11. Of course not knowing what was going on tried to call and get disconnected. I checked the Automated line and they received a pmt of 39.12 (which pd this account off) on 6/9,2 days before the late fee posting but for ...