I too have received a charge on my Verizon bill for ESBI services. It was for a voice mail inbox service for $15.62. I had not ordered it nor had anyone in my home. I called the 1-888 number for ESBI, got on in right after punching all the computer requests. I explained the situation to the ESBI ...
This company billed my Verizon account for a service that I did not order or authorize. I called Verizon and they said that they were only a billing agent and said I had to deal with ESBI. I called ESBI and they claim that I signed up for the service through a web site. I said I did not. They agree ...
We found an excess charge added to our Verizon bill this month and were told it was from an outside company called ESBI. I called them and they played a tape of a phone solicitation with one of our employees. The employee politely listened to the entire presentation, even though it was extremely ...
Esbi? Appeared on Verizon bill as a service to ESBI. I did not ask for this or get notice from Verizon of this. Why are we paying for service that does nothing at all? And here's one more, ILD Teleservices Clearinghouse agents, the same for ESBI. Clearinghouse are wallet for the phone co. ...
I have encountered the same unauthorized/fraudulent charges on my Verizon bill for ESBI. I have called Verizon and demanded they credit me with the $8.46 monthly charges that have been added to my phone bill, which was done once they got a person from ESBI on the line. I have basic telephone ...
On my Verizon bill was a $13 charge from an ESBI for a VoiceMail service I never subscribed to or authorized billing to. When I contacted Verizon they were kind enough to communicate with ESBI with me on a conference call and ESBI said another person authorized this, yet it was not I. ESBI said, ...