Let us simply state Kingdom doesn't surpass it is marketing me purchase one-room, get two free. I'd 500 sq. Foot I needed lamented. He cited $5400. Even while he was looking to get funding, I realized I had beennot likely to consider this offer. I terminated the agreement as soon as he quit. They ...
My sales rep Sal DiGregorio was very knowledgeable and professional. Helped us pick out a carpet that would work for our large family room and stairs. He got us a very competitive price. The installation was next day and done very well. This is my third Empire install and I am very satisfied! ...
We installed a carpet from Empire 2yrs ago and the backing separated from the carpet strands in that time. Empire replaced it with a nylon strand carpet (I insisted on this) because it’s a durable fiber carpet. Unfortunately Empire only had one type to choose from. Guess what happens? In two weeks ...
I had an appointment for an estimate today for the time slot 4:00 - 6:00pm. Your guy never showed up. At 6:00 a voice message logs into my iphone... I picke it up and your estimator had called me at 5:58 pm, 2 minutes left in the appt. Window, and he says he's running 30 minutes late but he's on ...
Paid big bucks; good installation; poor quality carpet; compression almost immediately on stairs; their fixes: read your warranty—stairs not covered; then: representative checks it out and says 'vacuum every other day'; then phone rep says: we'll upgrade for an ADDITIONAL $1100; then phone rep ...
Called about warranty on my laminate flooring. The laminate on several boards starting to buckle inn kithen area. I called about a month ago (March). They sent over an installer (didn't speak much English) he checked the area of the damage and said the floor shouldn't do that and that he will order ...